Terms and Conditions
These Terms & Conditions govern your use of the Special Brand Spirits website and the purchase of our products. By accessing our website or placing an order, you agree to be bound by these terms.
Business Information
Company name: Special Brand Spirits Ltd., UK Registration Number: 12847505
Office Address: Suite 53C Unimix House, Abbey Road, London, NW10 7TR, England
Contact Email: admin@specialbrandspirits.com
Use of Our Website
You agree to use this website only for lawful purposes. You must not misuse this website or attempt to gain unauthorised access to it. We reserve the right to modify or withdraw website content at any time without notice.
Products
Special Brand Spirits offers commemorative decanters, many of which are personalised or made to order. Product images are for illustration purposes and slight variations may occur due to the handcrafted nature of our products. We reserve the right to modify or discontinue products without prior notice.
Personalisation
Customers are responsible for ensuring all personalisation details are accurate at the time of order. We are not responsible for errors submitted by the customer, including spelling or incorrect dates. Once production has commenced, changes to personalised orders may not be possible.
Orders
All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order at our discretion. Order confirmation does not guarantee acceptance until production has commenced.
Pricing and Payment
All prices are displayed in GBP and are subject to change without notice. Payment must be made in full at the time of purchase. Payments are processed securely via WooPayments and Stripe.
Delivery
Delivery times are estimates and may vary depending on product type and destination. We are not liable for delays caused by third-party delivery services. Risk passes to the customer upon delivery.
Returns and Refunds
Due to the personalised nature of many of our products, items may not be eligible for return unless faulty or damaged. If your item arrives damaged or incorrect, please contact us promptly so we can resolve the issue. Further details are outlined in our Refund & Returns Policy.
Intellectual Property
All content on this website, including designs, text, images, and branding, is the property of Special Brand Spirits Ltd. You may not reproduce, distribute, or use any content without our prior written permission.
Liability
We shall not be liable for any indirect, incidental, or consequential loss arising from the use of our website or products. Our liability is limited to the value of the product purchased, where permitted by law.
Age Restriction
Our products are intended for individuals of legal drinking age. By placing an order, you confirm that you are of legal drinking age in your country of residence.
Governing Law
These Terms & Conditions are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
